
Guides
Lost Your Polish Receipt? How to Prove a Purchase for a Complaint
A missing paper receipt does not end a faulty-goods complaint. Build clear purchase evidence, identify the seller and keep the right kind of claim.

A missing paper receipt does not end a faulty-goods complaint. Build clear purchase evidence, identify the seller and keep the right kind of claim.

Where to get free consumer help in Poland: UOKiK helpline 801 440 220, consumer ombudsmen, Trade Inspection and the EU Consumer Centre.

From 6 November 2026 UKE is Poland's Digital Services Coordinator and takes user complaints about platforms under the DSA.

How to file a reklamacja in Poland: 2-year seller liability, repair or replacement, the 14-day reply rule, guarantees, and no receipt needed.